Contact Information

We are available for customer service enquiries through the details below. We respond to all messages on weekdays between [8 am–5 pm].

Company Details

[Company Name]
[Street Address]
[Postcode and City]
Business ID: [Business ID]
VAT number: FI[Business ID without hyphen]

Customer Service

Email: [customerservice@company.com]
Phone: [+358 X XXX XXXX]
Customer service hours: weekdays [8 am–5 pm]

Complaints and Returns

For complaints and returns: [customerservice@company.com]
We aim to respond to all enquiries within 1–2 business days.

EU Online Dispute Resolution

The European Commission provides an online dispute resolution platform for consumer disputes: https://ec.europa.eu/odr